Versand

Thank you for choosing LovelyRLovely! We are committed to providing you with an exceptional shopping experience, including efficient and reliable shipping services. Please review our updated shipping policy below:

1. Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods:

• We offer standard shipping via reputable carriers such as Yodel, Evri, Royal Mail, DHL, and CJshipping.

3. Shipping Destinations:

• We now offer worldwide shipping to various regions, including but not limited to:
  • United Kingdom
  • United States
  • Canada
  • Europe
  • Australia
  • Asia
  • Middle East
  • Africa

4. Shipping Times and Rates:

• United Kingdom:

  • Standard Shipping: Estimated delivery within 4-9 business days after processing.
    • Orders under £150: Flat rate of £3.99
    • Orders over £150: Free shipping

• United States:

  • Standard Shipping: Estimated delivery within 4-11 business days after processing.
    • Orders under £150: Flat rate of £3.99
    • Orders over £150: Free shipping

• Canada:

  • Standard Shipping: Estimated delivery within 4-11 business days after processing.
    • Orders under £150: Flat rate of £3.99
    • Orders over £150: Free shipping

• Europe:

  • Standard Shipping: Estimated delivery within 5-12 business days after processing.
    • Orders under £150: Flat rate of £5.99
    • Orders over £150: Free shipping

• Australia and New Zealand:

  • Standard Shipping: Estimated delivery within 7-14 business days after processing.
    • Orders under £150: Flat rate of £7.99
    • Orders over £150: Free shipping

• Asia:

  • Standard Shipping: Estimated delivery within 7-14 business days after processing.
    • Orders under £150: Flat rate of £7.99
    • Orders over £150: Free shipping

• Middle East and Africa:

  • Standard Shipping: Estimated delivery within 7-14 business days after processing.
    • Orders under £150: Flat rate of £7.99
    • Orders over £150: Free shipping

Please note that these are estimated delivery times and may vary depending on the destination and any unforeseen delays.

5. Import Duties and Taxes:

• United States:

  • Orders valued below $800 USD are generally exempt from import duties. However, certain states may impose sales tax on imported goods. Customers are responsible for any applicable taxes or fees.

• Canada:

  • Orders valued below CAD 40 are exempt from duties and taxes. For orders above this threshold:
    • Import Duty: Varies by product category (0-35%)
    • Goods and Services Tax (GST): 5%
    • Provincial Sales Tax (PST): Varies by province (0-10%)
  • Customers are responsible for any applicable duties and taxes upon delivery.

• Other International Destinations:

  • Import duties, taxes, and fees vary by country and are the responsibility of the customer. We recommend checking with your local customs office for detailed information on potential charges.

6. Tracking Information:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track your package's journey in real-time using the provided tracking number.

7. Shipping Address:

• Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues.
• We are not responsible for lost or delayed packages due to incorrect shipping information provided by the customer.

8. Shipping Restrictions:

• Some items may be subject to shipping restrictions or regulations based on destination or content.
• We will notify you promptly if any restrictions apply to your order.

9. Shipping Damage or Loss:

• In the rare event that your package arrives damaged or is lost in transit, please contact us immediately.
• We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.

10. Holiday Shipping:

• During peak holiday seasons, shipping times may be longer than usual due to increased demand and carrier delays.
• We recommend placing your orders early to ensure timely delivery.

11. Contact Us:

• If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team at info@lovelyrlovely.com.

By placing an order with us, you agree to abide by the terms and conditions outlined in our shipping policy. We appreciate your trust and support and look forward to serving you with excellence.

Sincerely,

LovelyRLovely